Rozenhoedkaai

FAQ

Bookings ?

If you want to book for a group, a minimum of 20 people is required. In case you are less numerous, reservations are not possible / necessary.

Whenever you wish to rent a boat for private purposes ( a wedding proposal, a stag or hen evening or a team building event etc …), you ‘ll pay for the boat itself and it goes without saying that the minimum of 20 is no longer required.

Bookings can only be made by email !

Business hours ?

We are open daily from 10 am till 5 pm and during the summer months ( from July to September included ) until 6 pm.

If you are planning a boat trip outside this schedule, you still have the option of renting a private boat

Which languages are spoken during the excursion ?

The guide provides the explanation ( according to the occurring nationalities ) in Dutch, French, German and English. Whenever you would be part of a group wanting any other language, you should  contact an interpreter.

Weather conditions ?

On rainy days, umbrellas are at the disposal of the passengers. All Bruges’ boats are not covered due to the low height of the bridges.

Groups having already booked and wishing to cancel due to weather conditions are required to notify us in advance.

Useful information ?

Each boat has room for 30 adult passengers.

In Bruges, all excursions by boat have a fixed duration of 30 minutes.

Payments are always made in cash; we do not accept VISA, bank cards or checks! Groups having made a booking can pay by bank transfer or afterwards, by invoice.

The embarkation and disembarkation stations are both the same.

If you want an alternative embarkation or disembarkation station, you should consult the Licensing Department of the City of Bruges.